Karjan Food Delivery Karjan Food Delivery

Karjan Food Delivery – Account Deletion

You can permanently delete your Karjan Food Delivery account and personal data — whether you're a Customer or a Delivery Partner (Rider) — either from inside the app (Profile → Delete Account) or right here on this page — no reinstall or app login required.

Request account deletion

Enter the mobile number registered on your Karjan Food Delivery account. We'll text a one-time verification code to confirm it's really you before deleting anything.

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What gets deleted

Once your account deletion is confirmed, the following are permanently deleted or anonymized:

  • Your name, email address, and mobile number (deleted from your account)
  • Your saved delivery addresses and precise location data
  • Your favourite restaurants and dishes
  • Your current cart
  • Your registered devices/push-notification tokens
  • Your in-app notifications
  • Your reviews/ratings and support ticket history
  • Your OTP/authentication records and login sessions

Delivery Partners (Riders)

If your account is a Delivery Partner (Rider) account, confirming deletion here permanently removes your Rider profile: your vehicle details, bank account number and IFSC code, live location data, push-notification tokens for the Rider app, and Rider-app notifications. Your past delivery records (order numbers and earnings amounts) are retained in anonymized form for accounting purposes, the same way a Customer's past orders are retained — see below.

If you also have a Customer or Restaurant account on the same mobile number, only your Rider data and Rider-app sessions are removed — your Customer or Restaurant account, orders, and login continue to work exactly as before.

Deletion is blocked while you have an active delivery in progress (an order you've accepted but not yet delivered). Complete or hand off the delivery first, then request deletion again.

What is retained, and why

Your past order history and the related payment and refund records are retained — not linked to your deleted name, email, or mobile number — for legal, accounting, tax, and fraud-prevention purposes, as permitted under applicable data protection law. We do not delete completed financial transaction records, since restaurants, delivery partners, and payment providers rely on them for dispute resolution and statutory recordkeeping.

Processing time

Deletion is processed immediately once your identity is verified — there is no waiting period. Your account and the data listed above are gone as soon as this page (or the in-app flow) confirms success.

Need help?

Questions about this process? Visit our Contact page or read our Privacy Policy for the full details on how your data is handled.